Balance and top-ups
Understand prepaid balance, ways to top up and refunds so calls keep running.
On this page
Prepaid model
APIONE is prepaid: top up to create a balance, and calls draw it down in real time by actual token usage. Top-ups carry no bonus — what you pay is what lands. No monthly fee, no minimum spend. At zero balance new requests return 402 insufficient_funds; in-flight requests are unaffected.
Topping up
- Console › Balance › Add funds.
- Pick $10 / $50 / $100 / $300, or enter your own amount.
- WeChat Pay, Alipay, UnionPay, Visa, Mastercard, Google Pay and Apple Pay are supported; funds land as soon as the payment succeeds.
Balance and history
Console › Balance shows your balance and plan credit; the Bills tab lists every order and balance movement (top-ups, spend, refunds).
An empty balance makes production return 402 outright — check it like disk space, and keep a few days of headroom on busy workloads.
Contact us
Something unclear, or need a human? Pick the channel that fits your question.
Supportsupport@apione.ai
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Communityhttps://t.me/apione
Support tickets
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