> ## Documentation Index
> Fetch the complete documentation index at: https://apione.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Points and referral rewards

> Learn how to earn points, redeem credits, and qualify for referral rewards.

Earn points through APIONE web chat and API spending, or by inviting friends to top up. Points can be redeemed for usage credits, cannot be withdrawn as cash, and expire 6 months after they are actually credited.

## Redeem points

**100 points** can be redeemed for **\$1** in usage credits. The 5% reward described below is the equivalent credit value at this conversion rate, not cash back.

## Spending points

Earn **5 points for every \$1 spent** on web chat or API calls, equivalent to **5%** of spending in usage credits.

For example, \$20 of spending earns 100 points, redeemable for \$1 in usage credits.

## Referral rewards

For every **\$1 an invited friend tops up, the inviter earns 5 points**, equivalent to **5%** of the top-up value in usage credits.

Rewards are issued as **points**, not directly as usage credits. Referral points are credited after a **7–15 day freeze period**.

## First top-up bonus for invited users

An invited user earns an additional **5 points per \$1 on their first top-up**. The bonus is capped at **500 points for that transaction**, redeemable for **\$5 in usage credits**.

For example, a first top-up of \$20 earns 100 bonus points; \$100 earns 500 bonus points. Amounts above \$100 do not increase that first-top-up bonus.

## Eligibility and abuse prevention

The same device, IP address, or payment account is counted only once for reward eligibility. Batch registrations, false transactions, repeated participation by related accounts, or other abnormal activity can invalidate the related rewards.

## Rules at a glance

| Type | Earning rule | Credit timing | Limit or validity |
| - | - | - | - |
| Spending | 5 points per \$1 spent on web chat and API | Recorded with eligible spending | Valid for 6 months after credit |
| Referral | Inviter earns 5 points per \$1 topped up by a friend | After a 7–15 day freeze | Valid for 6 months after credit |
| Invitee first top-up | 5 extra points per \$1 on the first top-up | Recorded with the first top-up | Maximum 500 points; valid for 6 months |

Credits redeemed from points can only be used for APIONE services and cannot be withdrawn. Refunds, reversals, or abnormal transactions may cause the associated points to be removed.

Related: [Usage, costs, and limits](https://apione.ai/docs/en/account/usage.md) · [Contact support](https://apione.ai/docs/en/support/contact.md).


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